Returns & Exchanges

At The Beauty Box, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange any unopened items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

  • 2.
    Pack Your Items

    Securely place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided in your confirmation email to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.