Returns & Exchanges
At The Beauty Box, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange any unopened items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack Your Items
Securely place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
